A Guide to Global Best Practice and Standards in KM
Nick Milton, Karen Battersby, Liz Hobbs, Dr Peter Brown, Dominique Poole Avery
A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO) recently published it's first standard on knowledge management. This book looks at global examples of best practice in KM, and discusses how the Standard is helping embed these principles into successful organizations.